LGV Capital
Customer Support

We're Here to Help

Have questions about your loan, the application process, or your options? Our team is available to guide you every step of the way.

Hours of Operation

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 3:30 PM
Sunday Closed
All times Pacific Standard Time (PST)

Ready to Get Started?

Complete our quick application and a loan specialist will reach out within one business day.

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Frequently Asked Questions
LGV Capital specializes in DSCR (Debt Service Coverage Ratio) loans for non-owner-occupied rental properties. These loans qualify based on the property's rental income rather than personal income, making them ideal for real estate investors — no W-2s or tax returns required.
Qualification is primarily based on the property's DSCR — the ratio of its gross rental income to its monthly debt obligations. A DSCR of 1.0 or above generally means the property covers its own mortgage. We look at credit score, loan-to-value (LTV), and property type as well. Fill out our application and we'll walk you through the specifics.
Submitting an initial inquiry or pre-qualification does not trigger a hard credit pull and will not impact your credit score. A hard pull only occurs later in the formal loan application process, and we'll always notify you before that happens.
Most DSCR loans close within 21–30 days of a completed application. The timeline depends on the complexity of the deal, appraisal scheduling, and how quickly documentation is submitted. Our team works to move as fast as possible without cutting corners.
We lend on non-owner-occupied residential rental properties including single-family homes, 2–4 unit properties, condos, and short-term rentals (Airbnb/VRBO). If you're not sure whether your property qualifies, reach out to us at [email protected] and we'll take a look.
Your privacy is important to us. You can review our full Privacy Policy on our Privacy Policy page. In short: we never sell your data, use bank-level encryption, and only share your information with parties directly involved in processing your loan.

Still Have Questions?

Our loan specialists are available 6 days a week and happy to walk you through your options.

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Rates are based on loan terms, borrower qualifications, LTV, and property factors and are subject to change. Non owner-occupied rental properties only. Information submitted through this website is used solely for the purpose of evaluating loan eligibility and does not constitute a commitment to lend. View our full Privacy Policy. This site is protected by SSL encryption.