LGV Capital
We're Here to Help

Customer Support

Have questions about your loan, rates, or application? Our team is ready to walk you through every step of the process.

Hours of Operation

All times are Pacific Standard Time (PST)

Monday – Friday 8:00 AM – 6:00 PM Open
Saturday 8:00 AM – 3:30 PM Open
Sunday Closed
Ready to Get Started?

Apply for your loan today.

Our simple online application takes just minutes to complete. No hard credit pull, no obligation — just real answers on your financing options.

Start Your Application
What Happens Next

From your first call to funded

Here's exactly how the process works when you reach out — no surprises, no guessing, no pressure.

1
Day 1

Reach Out

Call, email, or apply online. Ask questions or share a deal — there's no commitment.

2
Within 24 Hours

Quick Review

We review your scenario and confirm what's workable. No credit pull at this stage.

3
24–48 Hours

Term Sheet

You receive a written term sheet with real numbers — rate, leverage, structure.

4
2–4 Weeks

Close & Fund

Appraisal, title, and underwriting wrap up — then funds hit the closing table.

Ready to start the conversation?

Call us today — Mon–Fri 8AM–6PM PST · Sat 8AM–3:30PM PST

Call (323) 609-8360
Common Questions

Frequently Asked Questions

Quick answers to the questions investors ask most often.

LGV Capital offers four loan programs for real estate investors: DSCR loans for long-term and short-term rentals, fix & flip loans for purchase-and-rehab projects, bridge loans for fast, time-sensitive deals, and new construction loans for ground-up builds. All programs are for non-owner-occupied investment properties and are designed around how investors actually operate — fast closings, asset-based qualification, and financing built to scale.

No. Using our DSCR calculator or submitting a pre-approval inquiry does not trigger a hard credit pull and will not impact your credit score. A hard inquiry only occurs if you formally proceed with a full loan application.

Our team typically responds to new inquiries within one business day. For faster assistance, we encourage you to call us directly at (323) 609-8360 during our business hours or email us at [email protected].

To get started you'll generally need basic property information (address, estimated value, current or expected rental income), your desired loan amount, and some personal contact details. Our team will guide you through any additional documentation needed as the process moves forward.

Absolutely. LGV Capital uses SSL encryption and strict access controls to protect your data. We never sell or share your information with third-party marketers. For full details, please review our Privacy Policy.

No. LGV Capital exclusively funds non-owner-occupied investment and rental properties. Our loan programs are designed specifically for real estate investors looking to grow their portfolios.